Business improvement | Processes, workflows & systems

More velocity. Same capacity.

Practical operational improvements to your processes, workflows and systems.

Reduce delays, duplicated effort and manual work so your existing team can get more done.

What’s slowing your team down?

Simplify processes, improve and connect existing systems, and automate repetitive tasks.

Scattered information

The challenge Your team searches across inboxes, spreadsheets and applications to find the information needed for work.

How Hammy helps Make relevant information easier to find across your existing systems. Connect records and updates so your team spends less time searching and piecing information together.

Repeated data entry

The challenge The same information gets typed into multiple systems, creating extra work and opportunities for mistakes.

How Hammy helps Capture information once and pass it where it needs to go. Prefilled forms, system integrations and validation checks remove unnecessary typing and catch missing details early.

Disconnected systems

The challenge Work stops at the boundary between applications, leaving people to copy, export and reconcile information.

How Hammy helps Connect the systems behind your workflow so information moves between them automatically, with failed transfers flagged for attention rather than left unnoticed.

Chasing updates and approvals

The challenge People keep following up because requests, decisions and progress are buried in inboxes.

How Hammy helps Put requests in a visible queue, route them to the right person and send reminders when needed. Clear status and escalation paths reduce the need to chase, while keeping approval with the people responsible.

Unclear ownership and missed handovers

The challenge Work changes hands without a clear owner, complete information or an agreed next step.

How Hammy helps Give each step an owner, define what a complete handover needs and route tasks with the relevant details attached. Shared tracking makes unassigned or overdue work easier to spot.

Manual reporting

The challenge People repeatedly gather figures, reconcile spreadsheets and rebuild the same reports.

How Hammy helps Connect reports to source data, agree consistent calculations and refresh them on a schedule or when that data changes. Flag gaps and exceptions so your team can focus on what needs action.

Better operations.
Measurable business value.

Agree a baseline and choose the measures relevant to your problem, then check the results.

Time & effort

Less time spent on routine work

Reduce the effort needed to complete everyday tasks.

Example measures
  • Hands-on minutes per task
  • Elapsed time from request to completion
  • Time spent waiting for approval
Cost & efficiency

Lower avoidable costs

Reduce rework, duplication and unnecessary operating costs.

Example measures
  • Processing cost per completed transaction
  • Monthly software licence and usage costs in scope
  • Cost of corrections and rework
Workload & throughput

More capacity for valuable work

Free up capacity to handle additional work, reduce backlogs or give priority work more attention.

Example measures
  • Orders or cases completed per week
  • Outstanding work awaiting action
  • Number of overdue orders or cases
Reliability & control

More dependable operations

Improve accuracy and consistency so work requires less checking and chasing.

Example measures
  • Percentage completed correctly first time
  • Percentage completed by the agreed deadline
  • Percentage of records meeting agreed completeness checks

Understand. Design. Implement.

When we work together, the approach follows the needs of your problem.

Understand

Understand the problem with your team, where work slows down and what improvement would matter.

Design and validate

Assess practical options using your existing processes and systems, and test uncertain elements where needed.

Implement and review

Put agreed changes into practice, hand over clear ownership and review results against agreed measures.

A trusted adviser.
On your side.

Hamid Nazari
Hamid NazariMelbourne, Australia

Work directly with Hamid as a sounding board for operational and technology decisions. Get help weighing trade-offs, deciding whether to improve existing tools, buy software or build a solution, and putting practical improvements into action with your team.

Business leadership and technical delivery

Hamid is an early-stage investor and mentor to start-ups across Australia and New Zealand. He helps scale-ups align technology and delivery with their business goals and has led enterprise technology transformations. His experience spans engineering leadership, commercial management and client delivery.

Experience in regulated industries

His enterprise consulting experience covers banking, finance and insurance, where security, governance and reliability are essential. His work includes ISO 27001 and SOC 2 audit remediation planning and automated risk and compliance evidence collection.

Let’s talk about what’s slowing your team down.

Start with a conversation about your business, your team and what you’d like to improve.

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